FAQ

Product

What is MARO Hydrate?

MARO Hydrate is a zero-sweetener electrolyte drink formulated with intention.

We use thoughtfully selected, high-quality mineral sources, chosen for integrity, not cost.

No sweeteners — natural or artificial.
No synthetic ingredients.
No unnecessary fillers.

Just balanced electrolytes and real flavor from real ingredients.

What makes MARO different from other electrolyte drinks?

Most electrolyte drinks rely on sugar, heavy sweeteners, or low-cost mineral forms.

MARO takes a different approach.

We use premium ingredient forms selected for quality and bioavailability — including:

  • Unrefined grey sea salt as a natural sodium source
  • Magnesium glycinate, a well-tolerated form of magnesium
  • Vitamin C derived from tapioca

We don’t formulate to cut costs.
We don’t mask harsh ingredients with sweeteners.
We don’t take shortcuts.

Just clean, balanced hydration, built with intention.

When should I drink MARO?

MARO can be used anytime you want clean, balanced hydration.

It works for:

  • Training and sports
  • Home projects and renos
  • Long workdays
  • Beach days and time in the sun
  • Travel
  • Sauna or heat exposure
  • Mornings
  • Anytime you’ve been sweating
  • Anytime you’re feeling run down or depleted

Because MARO contains no sugar or sweeteners, it fits into any routine, without spikes, crashes, or artificial aftertaste.

Simple hydration. Whenever you need it.

What does MARO taste like?

MARO tastes like real fruit, clean, smooth, and lightly balanced with natural salinity.

It’s not overly sweet or artificial.

Because we don’t use sugar or sweeteners, the flavor is subtle and refreshing — with a slight mineral edge that signals real hydration.

Clean. Smooth. Intentional

Shipping

Where does MARO ship?

We currently ship within Canada.

Do you offer free shipping?

Yes. We offer free standard shipping on orders over $100 CAD.

Free shipping is automatically applied at checkout when your order qualifies, no code needed.

How long does shipping take?

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

Once shipped, most orders arrive within 3–7 business days, depending on your location.

You’ll receive tracking information as soon as your order leaves our facility.

How much does shipping cost?

Shipping rates for orders under $100 CAD are calculated at checkout based on your location.

All shipping costs are shown clearly before you complete your purchase.

What if my package is lost or arrives damaged?

If your order arrives damaged or appears lost in transit, contact us within 7 days of delivery. Include your order number and photos (if applicable).
We’ll make it right.

Returns

Can I return MARO Hydrate?

Because MARO is a consumable product, we accept returns on unopened items only within 30 days of delivery.

Items must be:

  • Unopened
  • Unused
  • In original packaging.

How do I start a return?

Email Marohydrate@gmail.com with:

  • Your order number
  • The reason for your return
  • Photos (if applicable)

Our team will respond within 1–2 business days with next steps.

Who pays for return shipping?

Return shipping costs are the responsibility of the customer unless the product arrived damaged or incorrect.

How long do refunds take?

Once your return is received and inspected, refunds are issued to your original payment method within 5–10 business days.

Shipping charges are non-refundable.